Technology integration is not a new problem, just take a look at this YouTube video for an historical perspective.
Passed on to me by one of my graduate faculty members.
UPDATE: The original link was taken down by the user, the new link above gives the video but without the English subtitles. But it doesn’t really matter if you think about technology support and watch the body language!
UPDATED UPDATE: ZrednaZ reposted the video by popular demand so I relinked to the version with English subtitles.
[tags]helpdesk, integration, learning, teaching, technology, video[/tags]
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